Terms and Conditions
Last updated: October 7, 2026
1. About these terms
These Terms and Conditions apply to your use of the Refined Image Ottawa website (refinedimageottawa.com) and any services or communications you receive from us. By using this website, you agree to these terms.
2. Our services
Refined Image Ottawa is a medical aesthetics clinic located in Ottawa, Ontario. Information on this website, including treatments, pricing and promotions, is for general information only, is not medical advice, and may change without notice. Online booking and gift card purchases are handled through our booking provider, Jane, and are also subject to Jane’s terms.
3. Using this website
You agree to use this website lawfully and not to misuse it, interfere with how it works, or try to access it without permission. Information you submit through our forms must be accurate.
4. SMS terms
If you opt in through a form on this website, or provide your mobile number to our clinic and agree to receive text messages, Refined Image Ottawa may send you text messages such as replies to your enquiries, appointment follow-ups, and treatment check-ins. Message frequency varies. Message and data rates may apply. Reply STOP at any time to stop receiving messages, and you will receive one final confirmation message. Reply HELP for help, or contact us at contact@refinedimageottawa.com or (613) 725 5088. You must be 18 or older to opt in to receive text messages. Consent to receive text messages is not a condition of purchase. Carriers are not liable for delayed or undelivered messages. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt in data and consent will not be shared with any third parties. See our Privacy Policy and Terms of Service for details.
5. Email communications
If you agree to receive emails from us, you can unsubscribe at any time using the link in any email.
6. Intellectual property
All content on this website, including text, photos, design and logos, belongs to Refined Image Ottawa and may not be copied or reused without our permission.
7. Limitation of liability
This website is provided “as is”. To the extent allowed by law, Refined Image Ottawa is not liable for any loss or damage arising from your use of this website or reliance on its content.
8. Changes to these terms
We may update these terms from time to time. The latest version will always be on this page.
9. Contact us
Questions about these terms? Email us at contact@refinedimageottawa.com or call (613) 725 5088.
Refined Image Ottawa, 346 Richmond Road, Ottawa, ON K2A 0E8, Canada.