RIO Uncut

This podcast is a chance for owners of Refined Image Ottawa Sandra Carrillo & Nathan Strom to talk about hot topics in the medical aesthetics industry that patients want to know more about.

Make sure you don’t miss an episode! Listen today on Apple Podcasts, Spotify and YouTube!

Episode 1: How we met!!

What happens when a skin health consultant and an injectable nurse cross paths? A powerful collaboration unfolds, leading to a journey of shared ideas and eventually, their own clinic. Join Nathan Strom, and Sandra Carrillo, as they take you back to where it all began. From an initial meeting filled with skepticism to a growing friendship filled with shared insights on skincare and laser technologies, this story is one of growth and commitment.

In launching this podcast series, they are thrilled to offer a unique platform that brings the skincare industry to life. Expect engaging, enlightening discussions on key topics, from skincare essentials to the latest in neuromodulator and filler technology.

Whether you’re hitting the gym or driving home, plug in and let us replace your music playlist with conversations that matter. And that’s not all – we’ll be bringing in esteemed guests to offer their unique insights on an array of topics. So buckle up and join us on this journey. It’s time to get your skincare game on point!

Episode 2: Fake vs Natural? Why you shouldn’t be scared of our industry!

Ever feel that subtle pang of fear, that worry about looking ‘overdone’ if you ever entered a cosmetic clinic? Trust us, you’re not alone. We open up about our own experiences and tackle the misconceptions about cosmetic treatments, talked about by Hollywood and the media. Sharing insights on skin health versus chasing the dream, we shed some light on the ‘J-Lo Effect’ and why it’s crucial to give your skin the care it needs before diving into certain treatments. And if you’ve ever felt lost in a sea of skincare products, we’re here to help you navigate.

Imagine having the power to make informed decisions about your skincare treatments, wouldn’t that be empowering? We provide insights on understanding the industry and finding the right professionals to trust with your skin. Curious? We offer tips on finding reliable information and making informed decisions about the treatments that will work best for you. Plus, we share how you can reach out to us for personalized advice and encourage you to engage with our content on Instagram. So, let’s take this journey together towards achieving that natural, radiant glow!

Episode 3: Unlocking the Secrets to what treatments Sandra and Nathan do to themselves

Ready to level up your skin health game? Prepare to take notes as we reveal the secrets behind top-tier skin care treatments and fillers in this episode. We delve deep into the ACES theory, a fresh approach to skincare that highlights the importance of Vitamin A, C, Exfoliants (AHA’s & BHA’s), and sunscreen. We also take you behind the scenes of the laser treatments we swear by – from RF micro-needling (POTENZA & MORPHEUS) to Pico second technology (PICOSURE PRO) and the Laser Genesis Facial (NDYAG). Plus, an insider scoop on our favourite Tox treatments, and the areas we get filler done for that perfect facial symmetry or balance!

But that’s not all. We also get personal sharing our own journey towards better skin, discussing everything from chemical peels to laser hair removal. Ever heard of the latest trend in laser hair removal for men? We break it down for you, and yes, it involves targeting areas like the neck, chest, and stomach. We even touch on our experience using the Pico Pro laser for eye treatments. And as we wrap it up, we share tips on establishing the right skincare routine that works for you, and what to anticipate when opting for laser treatments. Stay tuned, and let’s embark on this journey to flawless skin together!

Episode 4: Fitness vs Alcohol-Free: Who is going to win

Sandra and Nathan are embarking on a journey towards a healthier lifestyle, cutting down on alcohol, hitting the gym, and looking forward to the positive effects on their overall wellbeing. They are pushing each other to perform in business and in making healthier decisions.

They share how in life we face the intimidating yet rewarding path to health and fitness, emphasizing the essential role that a supportive environment plays. They highlight the fun of diverse classes at Love Your Body Fitness that cater to all individuals looking to make changes in their health and well-being.

As part of our commitment to health and fitness, they also explore how our drinking decisions influence our eating habits, with surprising insights into the impacts on our skin health.

To top it all off, they give you the details of an exciting event coming up on the 28th of September and how you can join. The lively discussion, packed with practical tips and personal anecdotes, promises to leave you inspired and motivated to embrace a healthier lifestyle.

Episode 5: RF Micro-Needling Unplugged: The Skincare Game Changer

Get ready for an enlightening conversation with the queen of our clinic’s laser and devices, Nurse Maddie B. Maddie brings her vast expertise and knowledge to the discussion, and together, we discuss RF Micro-Needling, a treatment that’s causing quite a buzz in the skincare industry. We explore the magic of collagen production, the crucial role it plays in maintaining skin health, and how RF Micro-Needling stimulates this crucial process. Prepare to be patient though, as Maddie emphasizes the importance of time when it comes to seeing results.

This episode is packed with answers to some of the most burning questions about skin tightening and texture issues. Nurse Maddie B uses her extensive experience to help manage patient expectations realistically. 

Furthermore, we dive into a candid discussion about the Potenza RF Micro-Needling device, its versatility, and why we believe it’s a market leader. 

Whether you’re a skincare enthusiast or someone considering RF Micro-Needling treatment, this episode promises expert advice and useful insights. So plug in your headphones and tune in to understand more about this game-changing treatment.

Episode 6: Transform Your Skin and Wellness with Vivier: Unlock the Secrets of Superior Skincare!

Ready to transform your skin and corporate wellness program? Prepare for a unique fusion of relaxation, advanced skincare, and insightful education as we speak to the educational team from the esteemed skincare line, Vivier Pharma. Inspired by our exclusive RIO Corporate Experience, we not only offer superior laser treatments, but also share essential knowledge on skin health to empower your team’s wellness journey. Uncover the secrets behind the success of this amazing skin care line from first-hand experience, a treat you wouldn’t want to miss.

We then travel deeper into the world of Vivier’s exceptional skincare programs. Our focus leads us to their Advanced Anti-Aging and Sensitive Skin Programs, designed with precision for various skin types. Listen to the team’s valuable insights about these products, from the benefits of their popular eye cream to the innovative combination of Derma V and their Redness Solution in the Sensitive Skin Program. This engaging and enlightening conversation will provide you with a deeper understanding of skincare health, industry best practices and the products that can revolutionize your routine.

Episode 7: Complications in Medical Aesthetics Do Happen

Ever wondered what happens when medical aesthetic procedures go wrong? Ever stopped to consider the sheer expertise you’re investing in when you pay for your medical aesthetic treatments? 

Join us for a deep dive into the nitty-gritty of medical aesthetic complications and the transparent conversations we all should be having. We begin by sharing a recent  incident in our clinic of arterial occlusion resulting from a lip filler treatment, highlighting the critical role experienced practitioners play in immediately recognizing and addressing such emergencies.

We discuss that every patient brings their own medical baggage which makes our treatments so far from being a cookie cutter approach.  Your consult starts before you even arrive in clinic.
Hence the crucial aspects of a patient’s medical history and the importance of maintaining an honest, open-line of communication with your provider. Hear about the unexpected roadblocks you may encounter during your medical aesthetic  journey, and how a strong bond with your provider can make all the difference in overcoming these hurdles.

As we wrap up, we tackle the questions our listeners have been itching to have answered. We discuss the need for both boundaries and openness in our profession, share some of our personal experiences, and stress the importance of seeking qualified practitioners for your medical aesthetic treatments. From understanding how to manage arterial occlusions to grasping the subtleties of the medical anesthetics industry, this episode is brimming with enlightening conversations, industry insights, and crucial advice for both providers and patients. So, tune in for an enlightening dialogue on the complexities of the beauty industry.

Episode 8: Unlocking Radiant Skin with the ACES Theory!

Ready to unlock the mysteries of radiant skin? We’ve got the key and it’s called the ACES theory. It’s all about harnessing the power of Vitamin A, Vitamin C, Exfoliants, and SPF to achieve that healthy glow. 

We start the conversation with the magic of AHAs and BHAs, and how these ingredients work in tandem to exfoliate and renew your skin. We also dive into the wonders of vitamin A and retinol, revealing how they stimulate collagen production and accelerate cell turnover for a vibrant complexion.  Mid discussion we also reveal the three important factors that make an effective vitamin C product.  This part can’t be missed and will surprise a lot of people.

But there’s more. Our discussion sheds light on the critical role of sunscreen in your daily routine. We can’t stress enough how much damage UVA and UVB rays can cause if left unchecked. Learn the difference between these two types of rays, and why SPF is your best defense against premature aging. We also call out the skincare industry, critiquing how oftentimes, marketing trumps education when it comes to selling skincare products. 

Lastly, we underline the importance of a balanced skincare routine that incorporates the ACES. This could be the game-changer you need in your skincare routine. So join us in this enlightening episode and arm yourself with the knowledge to achieve and maintain your skin’s health. It’s time to glow up, folks!

Episode 9: The Interview: A Candid Chat on Dreams, Retirement, Skincare, and More!

On this episode of RIO Uncut Maddie B hosts Sandra and Nathan for a crazy Q&A session.  Read below to see where the convo took us.

Ever wondered what it’s like to swap the hustle of the clinic for an island retreat, armed with nothing but your favourite skincare product? Well, buckle up, because this episode has everything from animal rescue dreams to desert island survival tips. Join us as we chat with our senior nurse, Maddie Berry, and hear all about her expertise with lasers and injectables. We get candid about our dream careers and locations – Nathan dream involves fitness and the beauty of New Zealand, while Sandra admits her unusual passion for cleaning!

The hustle doesn’t end there. We share our visions of retirement, and the arduous journey it takes to get there. The conversation takes a playful turn as Sandra and I compare our training skills, in a field dominated by women. It’s a wonderful chance to examine our dynamic as a team, revealing the trials and rewards of our shared journey. And let me tease you with this – we also discuss the prospects of me becoming a plastic surgeon! 

Finally, we delve into the luxuries we would bring to a deserted island. Spoiler alert: we do have a cheeky debate on who our favorite employee is! Beyond the laughs, we also touch on crucial skincare topics, discussing the magic of Vitamin C and the importance of sunscreen. Wrapping things up, we shed light on our fav devices and share our plans for the coming week. So, sit back and get ready for this rollercoaster chat filled with insightful stories, hearty laughs, and relatable experiences.

Episode 10: Exploring Cutting-edge Trends in Medical Aesthetics: AI, RF Microneedling, and More!

Ready to unlock the secrets of the latest advancements in medical aesthetics? Join us as we welcome Matt Raymond, a seasoned expert from Cynosure Lasers, a world leading laser company and one of our favourite partners.

We delve into the booming trends of hair removal and RF microneedling, and the critical role of combining different technologies, skincare, and injectables for exceptional skin health. We proudly share how our Pico Pro device is leading the game in addressing pigmentation, anti-aging, and tattoo removal. We’re also thrilled to reveal our new collaboration with Cynosure to convert our clinic into a practical and educational hub for other clinics in Ottawa and Canada.

We push the conversation further by examining the cutting-edge developments in AI-driven aesthetic treatments. Get the inside scoop on the high-tech Elite IQ and Tempsure devices for skin treatments, and learn how they leverage AI and radio frequency to tighten skin and stimulate collagen safely and effectively. We debunk some widespread myths about pain linked to RF microneedling and enlighten you on the importance of safe and reliable technology for achieving the best skincare results. So tune in and stay ahead of the curve in the ever-evolving world of medical aesthetics.

Episode 11: Navigating the Entrepreneur’s Dilemma: Striving for Work-Life Balance

Every entrepreneur knows the guilt of closing the laptop while a child tugs at their sleeve, asking for just five more minutes of playtime before bed. Nathan & Sandra open up about this constant tug-of-war in our latest episode, where we discuss the challenges of parenting while steering a business through its make-or-break years.

The post-pandemic world has only amplified this pressure, causing us to reflect on the habits we’ve formed and their impact on our families and ourselves. As we converse, we share a bond with fellow entrepreneurs, acknowledging that while the pursuit of balance is difficult, it is a journey we are all navigating together. Setting aside the spreadsheets and client emails, we also confess the difficulty of truly unwinding during vacations and the familiar sting of stress on ostensibly restful days.

We recount Sandra’s personal encounter with burnout, which led to a deliberate reduction in client appointments and a newfound commitment to self-care. It’s a raw and insightful exploration of how prioritizing our mental and physical health not only benefits us but also those who depend on us both at home and at work.

As Rio Uncut embarks on a new adventure with video content, Sandra and I invite you to experience these conversations visually, too, offering a fresh, dynamic way to interact with our community. Join us as we tackle these topics with honesty, humor, and a little bit of heart. Visit our YouTube page!

Episode 12: Sandra’s Favourite Devices at RIO

Discover the revolution that’s been reshaping faces and lives at our clinic as Sandra and Nathan peel back the curtain on a year of groundbreaking skincare technology. From the initial hesitation to the celebration of life-altering results, we’ve watched our patients emerge with a newfound confidence that’s nothing short of miraculous. We’ll share how the integration of Tox, fillers, and laser treatments, paired with top-tier skincare, has not just improved complexions but liberated many from the daily ritual of makeup. You’ll get an insider’s perspective on the evolution of our practice and the compelling before-and-after imagery that speaks volumes of our journey.

Embark on a narrative that’s as much about technology as it is about personal transformation. We recount our cautious yet ultimately triumphant foray into the realm of laser technology, including the expansion to full-body treatments like radio frequency. You’ll hear firsthand how we tailor each procedure to the canvas of individual skin types and the critical role of patient participation in achieving these stunning outcomes. Join us for an enlightening discussion on the future of skincare, as we tease the advanced combination treatments on our horizon and extend a warm invitation for you to experience the magic yourself with a special offer. Tune in, and let’s illuminate the path to your best skin together.